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IFT Purchase Terms & Conditions and Satisfaction Policy

Purchase Terms & Conditions

These terms of service (“Terms of Service”) govern your use of IFT websites, services and applications (the “Services”). By using or accessing the Services, you agree to be bound by these Terms of Service, as updated from time to time in accordance.

Note: All prices on IFT’s website are denoted in US Dollars or USD

You are purchasing a ‘Digital Product’ so please carefully read the terms and conditions of our purchase and your access expiry for your purchase.

  1. You shall not violate the CFA Institute Code of Ethics and Standards of Professional Conduct (Code and Standards) when using IFT CFA exam prep products.
  2. Your online access to IFT materials is only until the end of the calendar year of your package or product. See product validity.
  3. You shall not use the Services for any illegal or unauthorized purpose.
  4. You shall not access the Services by any means other than the instructions provided by IFT.
  5. You shall not share with any person or third party any IFT materials, access codes, or account information, including without limitation your username and password that you may create or IFT may provide in connection with the Services.
  6. You shall not record or attempt to make copies of IFT videos, notes, PDFs, Q-bank, Mocks, etc.
  7. You shall not use IFT videos, slides, notes, etc for teaching purposes unless you have express written permission from IFT for that purpose.
  8. Pass protection is valid for a maximum of 5 years from the date of purchase. If you need materials after the 5-year window, please contact the IFT team who can provide discounts for updated packages.
  9. If you are using any IFT online services or the IFT Mobile App without any payment or any additional payment, then IFT cannot be held responsible for the performance of the app, the quality of the content, and the availability of IFT services and products.
  10. You have provided IFT with a valid email ID (or Google/Facebook/Apple account) which you can be contacted on.
  11. Your email-id or personal information will never be provided to any third party unless we have your express agreement.
  12. You can Delete your account and your personal data from IFT Web and App servers at any time. Please visit your account page here 
  13. All materials provided to you remain the sole and exclusive property of IFT and cannot be altered, shared, distributed, or resold without the express consent of IFT.
  14. The Services may contain errors or inaccuracies and may not be complete or current. IFT, therefore, reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice.
  15. The services are provided “as is”, without warranty of any kind, express or implied, including but not limited to the implied warranties of merchantability, reliability, availability or fitness for a particular purpose. The entire risk as to the results or performance of the services is assumed by you. In no event will IFT or its licensors be liable to you for any damages, including without limitation lost profits, lost savings, or other incidental or consequential damages arising out of the use or inability to use the services, even if IFT has been advised of the possibility of such damages.
  16. We reserve the right, in our sole discretion, to terminate your access to all or part of the Services, with or without notice.

IFT Satisfaction Policy

We want you to be satisfied with your experience with IFT, which is why we want to be clear about refund requests upfront. We provide a 7-day free trial so please make yourself comfortable with IFT products before you purchase. Make sure you have gone through the free trial.  Sign up here for the Free Trial

Money-Back Guarantee:

If after you make your purchase, you are unhappy, we will provide you with a refund** if you contact us within 3 days of purchase if you do not violate the below conditions.

Note: No Refund will be provided on Study Notes (purchased on their own) – please carefully review the sample provided before you buy!

For all other products:

  1. You request a refund via email or support ticket within 3 days** of your purchase.
  2. You do not download the materials to your local computer/phone/tablet (Yes we track your downloads)
  3. You do not view over 20% of the content (videos, quizzes etc.  We use our learning portal’s progress tracker to determine this)
  4. You do not download more than 5% of the PDF files (notes, slides etc. We can monitor downloads)
  5. If approved, your refund will be less bank charges of 5%.

**Live Classes may have a longer refund window — contact IFT support team for the exact details.

If you have any questions please contact our team.